PLEASE READ THE FOLLOWING
SO YOU'LL UNDERSTAND HOW MOTOMO OPERATES
DURING AUCTION: If you
have any questions at all, please notify me at motomogallery@yahoo.com
ANIMALS AND SMOKE: I
have three dogs (Shadow, Luna and Aspen), two woodstoves and
I burn incense & candles and food. So this is not
a smoke or pet free house and gallery. *;) All items for sale
are kept in the gallery and the galleries only source of heat
is from the woodstove. I've had only a couple concerns over the
years, but if you think this will bother you, please heed the
warning. *;)
AFTER AUCTION: You will
be notified by me (Peggy). Please respond so I know you received
my email. Keeping communications open over the internet is very
important so both parties know what's going on. If for some reason
you're not contacted within 24 hours after auction, it means
there could be computer problems on this end, or I'm temporarily
away. In that case trust me to get back to you asap. If the computer
and server are running and I'm not away,,,then I WILL email you
within 24 hours after auction. *:)
OUT OF COUNTRY SALES:
I fill out the custom forms honestly and won't mark them as gifts.
So please know your custom fees, duties, taxes, etc. so you won't
be in for a shock when you get them. Like with shipping costs,,,this
is seperate from my business and those costs are your responsibility.
SPAM BLOCKING: If you
use a spam blocker and my emails are blocked, I will not go through
the procedures to try to get through to you. I've tried a few
times and they failed. At this point it's up to you to get through
to me. Please be respectful when using spam blockers as procedures
to try to get through are time consuming and sometimes don't
even work. I don't have time to track people down or jump through
hoops. This is YOUR responsibily as a bidder on ebay to keep
your email open so sellers can get through to you.
PAYMENT: Because of Ebay's
new rules on not allowing checks or money orders anymore, I can
only accept PayPal now. Sorry! *:(
SHIPPING: I ship out
First Class if the weight is light enough and by Priority. Any
prices listed are for inside the USA only. All orders
that are paid for the day before, will be processed the next
day and shipped the following day. I will ship outside of the
US, but most ways do not insure, so this is your risk and I will
quote the options to you.
HANDLING: Handling fee's
are rounded off for each item to cover envelopes, ink, paper,
shipping service for daily pickup, etc. Fair fee's!!! None of
them are profit!
INSURANCE: Insurance
is up to the buyer in most cases. If you don't insure, I will
not be responsible for lost or damaged items. On more expensive
and/or fragile items, insurance is mandatory and will be listed
on the auction. Please remember, no insurance, no claim. This
is YOUR responsibility and choice!
REFUNDS: I understand
it's hard to buy from a picture, so if the item was not what
you expected, just let me know and I'll refund the purchase price
(not the s/h costs). Items must be returned in the same condition
they were sent out in order for a refund. A refund will be given
when I recieve it back. It will be your choice to insure anything
returned. If I don't get it back, I can't refund. Best to send
it with a delivery confirmation so you know it wasn't lost. For
a refund the item must be returned no later then 7 days after
it was recieved. Please email me if you're making a return. motomogallery@yahoo.com
FEEDBACK: Because of
eBay's new policies where buyers can only get positive feedback,
I will no longer be leaving positive feedback when I fill the
order. Since this new policy, buyers feedbacks go up and rarely
is feedback given to the seller. This is my way to make it fair
to me, since eBay doesn't seem to understand sellers should have
the same rights. I'm a buyer and a seller, so I see both sides
and my empathy goes to sellers for not having the same rights
as buyers when it comes to the feedback system. Sellers can't
warn other sellers of a bad buyer! I have NO idea what problems
I may get from a problem buyer because it's no longer allowed
for sellers to warn other sellers. For this reason, I'm taking
a stand to make it more fair and will give feedback, only once
it's given.
ACCOUNTS: I do run accounts
on ebay so that you can bid on items ending on different days
and still have them shipped out at the same time to save on shipping
costs. If you would like to run one, please let me know. Once
you're done, just let me know so I won't have to bug you with
an email after each auction. I'll then total your account for
you. For accounts, the payment must be made in one transaction,
do not use 'pay now' and pay for each auction seperately. This
has saved alot on shipping costs and leaves us with more to have
fun with on ebay! *:) If you do pay individually, .50 will be
added per item as a handling charge, because that's what each
tranaction costs on PayPal. Save yourself some handling fee's
and please wait to pay for all in one transaction. *:)
Thank you for taking
time to read this! *:)
Peggy
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